Customer Testimonials
Streamlining Operations & Accelerating Growth with VitalGap ERP
Greenbird Electric Solutions, one of the largest electrical distributors in Toronto, Canada, faced growing operational challenges as they scaled. Relying on manual processes and QuickBooks, they struggled with inaccurate inventory data—often showing negative stock—and non-accurate information spread across multiple disconnected tools.
After implementing VitalGap ERP, Greenbird achieved a complete operational transformation.
✅ Inventory Accuracy: All negative inventory issues were resolved, bringing clarity and confidence to stock management and warehouse operations through back-order system management.
✅ Marketing and CRM Management: Managed all their flyer promotions, social media marketing and customer data management all in one place.
✅ 10x Faster Order Processing: Automation significantly reduced manual work, speeding up order fulfillment.
✅ Unified Platform: All departments—from warehouse and shipping to sales—now operate seamlessly within one system.
✅ End-to-End Support: Our dedicated implementation team provided hands-on training and ensured a smooth transition with zero operational downtime.
With VitalGap ERP, Greenbird has not only optimized their internal workflows but also positioned themselves for long-term growth and scalability.
Ready to streamline your operations like Greenbird?
Let’s talk about how VitalGap ERP can transform your business.
Improving day to day while being easy to use for new employees
Titan Electric Supply, a retail and wholesale electrical distributor in Toronto, Canada, needed a new solution to help speed up their day-to-day operations. With new employees struggling to use their outdated systems, they needed a user-friendly POS for retail and a unified system to manage all their inventory and wholesale customers.
After implementing VitalGap ERP, Titan Electric Supply saw a significant improvement in operational efficiency.
✅ POS Functionality:
All retail and wholesale orders were processed seamlessly through a simple-to-use POS system located on the shop floor. This eliminated bottlenecks, enabling faster order processing and reducing employee training time for new hires.
✅ Inventory Accuracy:
VitalGap ERP resolved all negative inventory issues, providing clear visibility and control over stock management. The system’s back-order management feature improved warehouse efficiency, ensuring that stock was always accurately tracked and reducing operational errors.
✅ Customer Categorized Pricing:
VitalGap ERP allowed Titan to categorize customers as retail or wholesale and automate dynamic pricing for each group. This simplified pricing management, ensured accuracy, and saved valuable time, especially when serving different types of customers.
✅ Contract Management:
Titan now manages contracts and price locks with contractors easily within the system. The ability to track start and end dates for specific product agreements ensures full transparency and helps maintain compliance for all contractor deals.
✅ End-to-End Support:
Our dedicated implementation team provided hands-on training, ensuring a smooth transition with zero operational downtime. Titan Electric Supply experienced a seamless shift to the new system, allowing employees to focus on their work from day one.
With VitalGap ERP, Titan Electric Supply not only optimized their internal workflows but also positioned themselves for long-term growth and scalability.
Ready to streamline your operations like Titan Electric Supply?
Let’s talk about how VitalGap ERP can transform your business.
